Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Perth | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Perth is a GPhC-registered online pharmacy weight loss clinic based in Perth, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Perth is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as a regulated online pharmacy clinic. If you have any questions about how we handle your data, please contact us using the details at the end of this policy.

2. What Data We Collect

When you use our services, we may collect the following types of information:

• Personal identifiers: Full name, date of birth, gender, and contact details including email address, phone number, and delivery address.
• Health information: Medical history, current medications, weight, BMI, and any other clinical data necessary to safely provide weight loss treatment.
• Payment information: Transaction details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatment and enable pharmacist review and approval.
• Dispense and arrange delivery of your medication, which is dispatched within 1 working day of pharmacist approval.
• Maintain accurate and legally required clinical records.
• Communicate with you about your treatment, orders, and any clinical concerns.
• Comply with our legal and regulatory obligations as a registered pharmacy.
• Improve the quality and safety of our services.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and, for special category health data, the provision of healthcare services by a regulated health professional.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies may include:

• Essential cookies: Necessary for the website to function correctly and cannot be disabled.
• Analytics cookies: Help us understand visitor behaviour so we can improve our service. These are only placed with your consent.
• Functionality cookies: Remember your preferences to personalise your experience.

You can manage or withdraw your cookie consent at any time through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information with trusted third parties only where necessary, including:

• Delivery providers: To fulfil and track your medication orders.
• Payment processors: To handle transactions securely.
• IT and platform providers: Who support the operation of our website and pharmacy systems, bound by data processing agreements.
• Regulatory bodies: Such as the GPhC or NHS where we are legally required to disclose information.
• Healthcare professionals: In cases where clinical safety requires communication with your GP or another healthcare provider.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines. Payment and transaction records are kept for six years in accordance with financial regulations. After these periods, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All data transmissions on our website are encrypted using SSL technology.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. You may also request a portable copy of your data. To exercise any of these rights, please contact us directly and we will respond within 48 hours.

9. Contact Us

If you have any questions, concerns, or requests relating to your personal data or this privacy policy, please get in touch with us:

Pharmacy Weight Loss Perth
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.